ASUS Computer International Recalls ASUS ROG Maximus Z690 Hero Motherboards

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2021 asus rog maximus z690 hero motherboards
2021 ASUS ROG Maximus Z690 Hero Motherboards.

Name of Product:

ASUS ROG Maximus Z690 Hero Motherboards


A capacitor on the motherboard was installed in a reverse position which can lead to a short circuit, overheating or melting, posing fire and burn hazards.  



Recall Date:

August 18, 2022


About 10,000


This recall involves ASUS ROG Maximus Z690 Hero computer motherboards sold separately for computers.  The recalled motherboards have part number 90MB18E0-MVAAY0. Affected units have a serial number that starts with MA, MB, and MC, which indicates the manufacture year in 2021. The part number is located next to the 24-pin power connector on a white label on the bottom side of the motherboard and on the packaging. Detailed instructions to determine if the motherboard is included in this recall can be found on the firm’s website at


Consumers should immediately stop using the recalled motherboard and visit for instruction on how to return the product for a free replacementincluding shipping.


ASUS Computer International has received 10 reports of the motherboards overheating and melting. No injuries have been reported.

Sold At:

Best Buy and Micro Center stores nationwide and online at Newegg and from October 2021 through December 2021 for about $600.


Lite-On Vietnam Co. Ltd.( Cong Ty Tnhh Lite On Vietnam), of Vietnam


ASUS Computer International, of Fremont, California

Manufactured In:


Recall number:


Consumer contact: –

ASUS Computer International toll-free at 888-363-1885 from 9 a.m. to 12 a.m. ET Monday through Friday, online at or and click on “Recalls” at the bottom of the page for more information.

This recall was conducted, voluntarily by the company, under CPSC’s Fast Track Recall process. Fast Track recalls are initiated by firms, who commit to work with CPSC to quickly announce the recall and remedy to protect consumers.

Original recall and updates at CPSC

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