Kao USA Expands Recall of Jergens® Ultra Healing Moisturize


Cosmetics Recall Related Images

Henkel Alterna Bond Repair Leave-in Heat Protection Spray
Kao USA Jergens Ultra Healing Moisturizer
Artnaturals Scent Free Hand Sanitizer
Kao USA Jergens Ultra Healing Moisturizer
Kao USA Jergens Ultra Healing Moisturizer

Two lot codes have been added to the 3 oz size section (“ZU722861” and “ZU722871”) of the previously announced Jergens® recall

Kao USA Inc. is asking consumers to check their Jergens® Ultra Healing Moisturizer 3 oz and 10 oz products to determine if it is part of a voluntary recall of the product.

Select units of Jergens® Ultra Healing Moisturizer could show the presence of Pluralibacter gergoviae, a bacterium which typically poses little medical risk to healthy people. However, people who have certain health problems such as weakened immune systems may be more susceptible to infections. Kao USA is urging consumers to discontinue use of the recalled lotion specified below as a precautionary measure.

Further investigation to determine the scope of the issue is still ongoing. However, Kao USA Inc. promptly took the precautionary step of issuing a voluntary recall of the affected product by removing the product in question from warehouses, working with retailers to ensure the product is removed from store shelves, and proactively notifying consumers. 

Kao USA cares about consumer safety and is committed to manufacturing products that not only meet, but exceed, the highest industry standards.

The amount of recalled product is limited to two sizes offered for Jergens® Ultra Healing Moisturizer.

Only specific lots of the 3 oz and 10 oz sizes are affected.

IDENTIFYING THE AFFECTED PRODUCTS

  • Jergens® Ultra Healing Moisturizer, manufactured between October 1, 2021 and October 18, 2021, could be impacted. 
  • The affected lot codes for the 3 oz size can be found on the back of the bottle printed in black ink and begin with the prefix “ZU”: 

 ZU712851 ZU712911
ZU712861 ZU722851
ZU712871 ZU722881
ZU712881 ZU722861
ZU722871

  • The affected lot codes for the 10 oz size can be found on the bottom of the bottle printed in black ink and begin with the prefix “ZU”:  

ZU722741  ZU732791 
ZU722771  ZU732801 
ZU722781 ZU732811 
ZU732781 ZU732821

Kao USA Inc. has informed regulatory authorities of the issue and are working with partners on improved cleaning and sanitization practices so that similar issues can be prevented in the future.

Anyone who has product from a recalled lot should call the Kao USA Inc. Consumer Care Center for a free product coupon at the following number: 1.800.742.8798 or send an email to: consumer@kao.com. (Hours of operation: Monday – Friday, 9AM – 5PM US ET) A postage paid label and plastic bag will be sent to consumers via mail to easily return the product.

Original recall and updates at FDA


Related Posts

the laundress laundry detergents
The Laundress Recalls Laundry Detergent and Household Cleaning Products
Items can contain Burkholderia cepaciann complex, Klebsiella aerogenes and Pseudomonas
airwick fresh new day air freshener
Reckitt Recalls AirWick Fresh Linen and Fresh Water Aerosol Air Fresheners
A single batch of the aerosol air fresheners is missing a corrosion inhibitor.
clarks women’s shoes breeze ave
Clarks Americas Recalls Women’s Navy Blue Canvas Shoes
Shoes can expose the wearer to the chemicals benzidine and/or dimethoxybenzidine
unilever dry shampoos
Unilever Recalls Select Dry Shampoos
Recalled due to potentially elevated levels of benzene.

Latest Posts

rao’s made for home slow simmered soup chicken & gnocchi
Sovos Recalls limited number of 16oz jars of Rao’s Made for Home Slow Simmered Soup
ube spanish bread ube ensaymada ube roll
Joy Joy’s Bakery Recalls Ube Spanish Bread, Ube Ensaymada, and Ube Rolls
zline gas ranges
ZLINE Recall Expanded to Include 48-inch Gas Ranges
properly tied children’s lounge pants
Properly Tied Recalls Children’s Lounge Pants
snack innovations drizzilicious mini rice cakes
Snack Innovations Recalls Limited Quantity of Drizzilicious Mini Rice Cakes

Leave a Comment

Your email address will not be published. Required fields are marked *

You cannot copy content of this page