Starbucks Holiday Gift Set with 2 Mugs

The Metallic Mugs, part of the 2023 Holiday Starbucks-branded Gift Sets, have been identified to pose potential hazards when exposed to extreme heat conditions, such as microwaving or filling them with very hot liquids. This could lead to overheating or breakage, presenting risks of burns and lacerations to users. As a precautionary measure, a recall has been initiated, offering affected customers a refund for the purchase. The recall was announced on March 21, 2024, with approximately 440,500 units being subject to the recall.

Description:

This recall involves four gift sets containing a ceramic mug with metallic coating that bears Starbucks branding. They were sold in 11 oz. and 16 oz. sizes as part of one of the following gift sets sold during the 2023 holiday season: Starbucks Holiday Gift Set with 2 Mugs, Starbucks Classic Hot Cocoa and Mug, Starbucks Peppermint and Classic Hot Cocoas and Mug, and Starbucks Holiday Blend Coffee and Mug.

Remedy:

Consumers should immediately stop using the recalled mugs, and either return them to the place of purchase or contact Nestlé USA for a full refund. Consumers can receive a cash or gift card refund when they return the mug to the store where purchased, or a check from Nestlé USA when they visit https://www.nestleusa.com/info/contact-us-landing, scroll down to “Leave Us a Message”, click on “Complaint”, select “Recall” from the drop down menu, attach a photo of the mug or the gift set identifier code, complete the form and hit send. Proof of purchase (receipt) is not required to receive a full refund.

Incidents/Injuries:

There have been 12 incidents of the mugs overheating or breaking resulting in 10 injuries, including nine severe burns/blisters on fingers or hands, and one cut on a finger. One incident required medical attention.

Sold At:

Online and in-store at Target and Walmart, and through Nexcom (military retail outlets) nationwide from November 2023 through January 2024 for about $10, $13 or $20 depending on gift set.

Distributor(s):

Nestlé USA Inc., of Arlington, Virginia

Manufactured In:

China

Recall number:

24-171

Source and more images: CPSC