SMART Technologies Recalls Mobile Stands for Large Interactive Flat Panel Displays


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Electric Height-Adjustable Mobile Stand for Large Interactive Flat Panel Displays


Name of Product:

Electric Height-Adjustable Mobile Stands for Large Interactive Flat Panel Displays

Hazard:

The wheelbase welds on the stands can bend or break while the stand is being moved, causing the stands to fall over, posing tip-over and entrapment hazards.

Remedy:

Replace

Recall Date:

February 29, 2024

Units:

About 750

Description:

This recall involves SMART Technologies’ Electric Height-Adjustable Mobile Stands for Large Interactive Flat Panel Displays. The recalled stands have model numbers FSE-400 (worldwide) and FSE-410 (US and Canada). They are white in color and have a wheelbase with four wheels. The model number, serial number and SMART logo are located on a label on the back of the mobile stand. Consumers should go online (See Contact Box Below) to see if their serial number is included in this recall. 

Remedy:

Consumers should immediately stop using the recalled mobile stands and contact SMART Technologies ULC for an on-site replacement of the wheelbase free of charge. SMART and its authorized resellers are contacting known purchasers directly. 

Incidents/Injuries:

The firm has received one report of the wheelbase welds breaking while the stand was being moved. No injuries have been reported.

Sold At:

SMART authorized distributors and resellers who sold directly to businesses nationwide from May 2023 through December 2023 for about $1,735.

Importer(s):

SMART Technologies ULC, of Canada

Manufactured In:

Netherlands

Recall number:

24-134

Source and more images: CPSC

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Consumer Contact: -

Contact SMART Technologies ULC toll-free at 888-427-6278 from 6 a.m. to 6 p.m. MT Monday through Friday, or online at https://support.smarttech.com/docs/general-support-info/en/recalls 

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Recallinsider.com bears no responsibility for the accuracy, legality or content of the external site or for that of subsequent links.

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