Sundance Spas Recalls Jacuzzi and Sundance Spas Brand Hot Tubs


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jacuzzi j 200, j 300, j 400 or j 500 collection hot tub

Jacuzzi J-200, J-300, J-400 or J-500 collection hot tub


Name of Product:

Jacuzzi® Hot Tubs and Sundance® Spas

Hazard:

The temperature sensor can relay incorrect water temperatures and cause the water to be hotter than the set temperature, posing injury (heat stroke) and thermal burn hazards.

Remedy:

Repair

Recall Date:

December 15, 2022

Units:

About 23,700 (In addition, about 5,400 were sold in Canada and about 40 were sold in Mexico)

Description:

This recall involves JacuzziJ-200, J-300, J-400 and J-500 collection hot tubs and Sundance Spas 680, 780, 880 and 980 Series spas. The model number and serial number are engraved into a silver plate in the equipment bay of the hot tub. The serial number can be entered into the recall links available in the Consumer Contact section below to identify hot tubs with the recalled sensor.

Remedy:

Consumers should use an accurate external thermometer to confirm the water temperature to be no higher than 104 degrees prior to entering the hot tub to prevent injuries and burns. Consumers should not enter the recalled hot tubs if the external thermometer temperature reads higher than 104 degrees. Contact a local authorized Jacuzzi dealer at www.jacuzzi.com/en-us/find-a-dealer/ for Jacuzzi brands and a Sundance Spas dealer at www.sundancespas.com/en-us/find-a-dealer/ for Sundance Spas brands, to schedule a free repair. Sundance Spas and Jacuzzi Hot Tub are contacting all known purchasers directly.

Incidents/Injuries:

Sundance Spas has received 185 reports of inaccurate temperature readings. No injuries have been reported.

Sold At:

Authorized Sundance Spas or Jacuzzi Hot Tubs dealers nationwide from July 2021 through December 2022 for between $6,500 and $30,000.

Importer(s):

Sundance Spas Inc., (which also does business as Jacuzzi Hot Tubs), of Chino, Calif.

Manufactured In:

Mexico

Recall number:

23-068

Source and more images: CPSC

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Consumer Contact: –

Sundance Spas at 800-549-1502from 7 a.m. to 4 p.m. PT Monday through Friday, email at TempSensor@jacuzzi.com for Jacuzzi brands and TempSensor@sundancespas.com for Sundance Spas brands or Sundance Spas online at www.sundancespas.com/en-us/recall.html or Jacuzzi online at www.jacuzzi.com/en-us/recall.html.

You Are Leaving Us

This link is being provided as a convenience and for informational purposes only it is not an endorsement or an approval of any of the products, services or opinions of the corporation or organization or individual.

Recallinsider.com bears no responsibility for the accuracy, legality or content of the external site or for that of subsequent links.

You Are Leaving Us

This link is being provided as a convenience and for informational purposes only it is not an endorsement or an approval of any of the products, services or opinions of the corporation or organization or individual.

Recallinsider.com bears no responsibility for the accuracy, legality or content of the external site or for that of subsequent links.

You Are Leaving Us

This link is being provided as a convenience and for informational purposes only it is not an endorsement or an approval of any of the products, services or opinions of the corporation or organization or individual.

Recallinsider.com bears no responsibility for the accuracy, legality or content of the external site or for that of subsequent links.

You Are Leaving Us

This link is being provided as a convenience and for informational purposes only it is not an endorsement or an approval of any of the products, services or opinions of the corporation or organization or individual.

Recallinsider.com bears no responsibility for the accuracy, legality or content of the external site or for that of subsequent links.

You Are Leaving Us

This link is being provided as a convenience and for informational purposes only it is not an endorsement or an approval of any of the products, services or opinions of the corporation or organization or individual.

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