Two Million Black+Decker® Garment Steamers Recalled by Empower Brands


Appliance Recalls

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BLACK+DECKER HGS011 Easy Garment Steamer in White


The BLACK+DECKER Model HGS011 Easy Garment Steamers may expel, spray, or leak hot water while in use, potentially causing burns to consumers.

Consumers are advised to seek a refund for the product. This recall was announced on April 04, 2024. Approximately 1.6 million units are affected by this recall, with 518,500 units having been previously recalled in November 2022.


The recall expansion for BLACK+DECKER Model HGS011 Easy Garment Steamers includes all units, even those that were previously fixed during the November 2022 recall. These steamers were available in various colors and are identified by the BLACK+DECKER name at the base. They have dimensions of approximately 11 inches in height and 6 inches in width, featuring a prominent handle for ease of use. The model numbers can be found on the underside of the steamer as well as on all sides of the packaging in different colors, while UPC codes are displayed on the sides, back, and bottom of the packaging.

Model UPC

HGS011F  0 50875 82840 7

HGS011S  0 50875 82839 1

HGS011  0 50875 82838 4

HGS011T 0 50875 00272 2

Remedy:

Consumers should immediately stop using the recalled BLACK+DECKER Model HGS011 Easy Garment Steamers, and contact Empower Brands to receive a full refund. 

There have been continued reports of burn injuries involving units that were repaired as part of the previous recall in November 2022. The remedy has now been changed to a refund for all units. Consumers, including those who received a replacement upper assembly as part of the November 2022 recall, should contact Empower Brands for a full refund.

Incidents/Injuries:

Since the recall was announced in November 2022, Empower Brands has received 317 reports of hot water expelling from the recalled steamers, including 82 reports of burn injuries, seven of which were second-degree burns. 94 of these incident reports involved units that were repaired as part of the original recall or models featuring the updated design, including 19 burn injuries. 

Sold At:

Walmart, Target, Amazon, Bed Bath & Beyond and other stores nationwide, including online at www.walmart.com, www.target.com, www.amazon.com, www.bedbathandbeyond.com, and www.blackanddeckerappliances.com from June 2021 through February 2024 for between $14 and $23.

Importer(s):

Spectrum Brands Inc., of Middleton, Wis., owns subsidiary Empower Brands LLC

Manufactured In:

China

Recall number:

24-181

Source and more images: CPSC

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Consumer Contact: -

Empower Brands at 800-990-5298 from 8 a.m. to 4:30 p.m. CT, Monday through Friday, email at hgsrecall@brandprotectplus.com or online at www.prodprotect.com/recall 

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Recallinsider.com bears no responsibility for the accuracy, legality or content of the external site or for that of subsequent links.

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Recallinsider.com bears no responsibility for the accuracy, legality or content of the external site or for that of subsequent links.

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