DGL Group Recalls Hover-1 Dynamo E-Scooters Sold Exclusively at Walmart
Electronics Recalls
Hover-1 Dynamo e-scooter
E-scooter model Hover-1 Dynamo has been identified with a safety concern where the brakes may malfunction, leading to a potential risk of severe injury and accidents. As a solution, customers are advised to return the product for a refund. This recall was officially announced on July 25, 2024, affecting approximately 4,200 units.
Description:
This recall involves Hover-1 Dynamo e-scooters with certain serial numbers. Only scooters with the letters “WY” as the seventh and eighth letter in the serial number are included in this recall. The serial number can be found on a label located on the underside of the scooter. The two-wheeled recalled scooters are matte black and have a kick stand and reflective lights at the front and back of the stand board. The Hover-1 logo appears on the stand board and on the bottom of the stem. Hover-1 is printed on the middle of the stem.
Remedy:
Consumers should stop using the recalled e-scooters immediately and contact DGL Group for instructions on how to receive a full refund. To receive a refund, consumers will be required to provide photographs of their e-scooter’s serial number and severed motor cable.
Incidents/Injuries:
DGL Group has received 22 reports of the e-scooter’s brakes failing, which resulted in seven injuries, including abrasions, contusions, a dislocated shoulder, fractured teeth, lacerations and strains.
Sold At:
Online at Walmart.com from November 2021 through July 2022 for about $200.
Importer(s):
DGL Group Ltd., of Edison, New Jersey
Manufactured In:
China
Recall number:
24-321
Source and more images: CPSC
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Consumer Contact: -
DGL Group toll-free at to 844-451-7300 from 11 a.m. to 4 p.m. ET Monday through Friday, or online at www.hover-1.com/pages/dynamo_recall
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2 Replies to “DGL Group Recalls Hover-1 Dynamo E-Scooters Sold Exclusively at Walmart”
I have a Hover 1 scooter I purchased from Walmart online. My scooter has the letters WY in the serial number in the seventh and eighth place. Please direct me in regard to getting a full refund.
If you head over to https://www.hover-1.com/pages/dynamo_recall there is a serial number checker and all the information you should need for a refund.