Twin-Star International Recalls Infrared Quartz Electric Fireplaces Sold Exclusively at Lowe’s
Appliance Recalls
Style Selections 42-inch-wide Black Infrared Quartz Electric Fireplace
Name of Product:
Style Selections 42-inch-wide Infrared Quartz Electric Fireplaces
Hazard:
The electric fireplaces can overheat, posing a fire hazard.
Remedy:
Refund
Recall Date:
November 09, 2023
Units:
About 14,670
Description:
This recall involves Twin-Star Style Selections 42-inch-wide, 5,200 BTU, Black Infrared Quartz Electric Fireplace with model No. 42HF295FGT manufactured before January 2023 and identified with the following date codes: 0521; 0322; 0422; 0522; 0622; 0722; and 0822. “Twin-Star International, Inc.” and the model number are printed on the top panel of the fireplaces. The date code and serial number are printed on the back panel.
Remedy:
Consumers should immediately stop using and unplug the recalled electric fireplace and contact Twin-Star for a refund of the purchase price.
Consumers should complete the online recall registration form on the Twin-Star website or call Twin-Star for information on how to take part in this recall.
Incidents/Injuries:
Twin-Star and Lowe’s have received 24 reports of overheating, fire or smoke incidents. These include two reports of property damage. No injuries have been reported.
Sold At:
Lowe’s stores nationwide and online at Lowes.com from September 2021 through January 2023 for about $200.
Manufacturer(s):
Twin-Star International Inc, of Boca Raton, Florida
Manufactured In:
Vietnam
Recall number:
24-023
Source and more images: CPSC
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Consumer Contact: -
Register online at www.twinstarhome.com/recall, call Twin-Star toll-free at 855-884-9651 from 8:30 a.m. to 5:30 p.m. ET Monday through Friday.
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