Bose Bass Modules included in Various Bose Acoustimass, Lifestyle and Companion Systems

Name of Product:

Bose Acoustimass, Lifestyle and Companion bass modules (produced before April 2006)

Hazard:

The speaker’s electrical components can fail, posing a fire hazard.

Remedy:

Replace

Repair

Recall Date:

June 29, 2023

Units:

About 884,000 (In addition, about 98,000 were sold in Canada and about 18,300 in Mexico)

Description:

This recall involves select bass modules manufactured before April 1, 2006 that were sold with select Acoustimass, Lifestyle and Companion home theater systems. The components are black or white. The Bose logo, product name, serial number “SER. NO.” and date code are printed on the product label, which is located either on the back or bottom of the bass module. The product name is printed at the top of the label next to the Bose logo. The serial number is described on the label as “SER. NO.” The multi-digit serial number printed on the bass module label includes the “date code” for that module. The date code is reflected in the eighth through eleventh digits of the serial number.

Remedy:

Consumers should immediately stop using and unplug the recalled bass modules and contact Bose to arrange for a free repair of the bass module or a 40% discount on a replacement product.

Incidents/Injuries:

The firm has received 21 reports worldwide of the bass modules igniting or melting, including three incidents of fires resulting in property damage to carpeting, an entertainment cabinet and to materials surrounding the bass box. No injuries have been reported.

Sold At:

Bose stores, Best Buy, Circuit City, Sam’s Club, Sears and other electronics stores nationwide, and online at Bose.com from January 1994 through April 2007 for between $220 and $2,200.

Distributor(s):

Bose Corporation, of Framingham, Mass.

Manufactured In:

United States, Mexico, and Ireland

Recall number:

23-234

Source, more images and list of recalled systems: CPSC