Toshiba AC Adapter with model name or number and serial number location

Name of Product:

Toshiba Laptop AC Adapters

Hazard:

The laptop AC adapters can overheat and spark, posing burn and fire hazards.

Remedy:

Replace

Recall Date:

February 21, 2024

Units:

About 15.5 million (In addition, about 1.3 million were sold in Canada)

Description:

This recall involves AC adapters sold with Toshiba brand personal laptop computers as well as sold separately. They have date codes between April 2008 through December 2012 in either a year month, date format, i.e. April 2008 is 0804, or year week, date format, i.e. week 15 of 2008 is 0815. The AC adapters are black and have the following model numbers and serial numbers and date codes printed on the AC adapter rating label. 

Remedy:

Consumers should immediately stop using the recalled AC adapters and contact Dynabook Americas for a free replacement AC adapter. 

Follow the link in the Consumer Contact box below to identify if the AC adapter is part of the recall and for instructions on how to order a replacement. Consumers need to submit a photo of their AC adapter with the power cord cut and certify proper disposal to dba-acadapter2024@dynabook.com to receive a free replacement.

Incidents/Injuries:

The firm has received 679 reports of the recalled AC adapters overheating or catching on fire, melting, and burning. This includes 43 reports of minor burn injuries. 

Sold At:

Various stores nationwide and Toshiba.com from April 2008 through April 2014 with Toshiba brand laptop computers, or separately for between $25 and $75.

Importer(s):

Dynabook Americas Inc., of Irvine, California (importer at the time of sale was Toshiba America Information Systems, Inc.)

Manufactured In:

China

Recall number:

24-122

Source and more images: CPSC