True Commercial Refrigerator with Secop Compressors

Name of Product:

Commercial Refrigerators with Secop Compressors

Hazard:

The recalled commercial refrigerators with Secop Compressors can fail in a manner causing the compressor to overheat, posing a fire hazard.

Remedy:

Repair

Recall Date:

May 02, 2024

Units:

About 29,200 (In addition, about 50 were sold in Mexico)

Description:

This recall involves commercial refrigerators with Secop compressors with model number NLE11MN. The recalled Secop Compressors installed in True Commercial Refrigerators were sold through corporate channels to commercial customers and to the commercial food service companies. The recalled commercial refrigerators are both black and stainless steel in color, and have configurations with double, triple, and sliding doors. The model and serial numbers are printed on a label located inside the commercial refrigerator cabinet by the left door. 

Remedy:

Consumers should immediately stop using commercial refrigerators with Secop compressors with model number NLE11MN, and contact True Manufacturing for a free repair. The original Secop ePTC starter in the compressor with the RSCR motor configuration will be replaced with the CSIR motor configuration. Consumers can register their unit for retrofit at www.true-secopcompressor-retrofit.com or www.true-secopcompressor-recall.com, and an on-site service visit by a technician will be scheduled. True Manufacturing is contacting all known purchasers directly.

Incidents/Injuries:

The firm has received 14 reports of fires resulting in property damage. No injuries have been reported.

Sold At:

Directly to commercial food service businesses by dealers and distributors from January 2018 through June 2020 for between $3,000 and $8,000.

Manufacturer(s):

Secop GmbH, of Germany (compressors); and True Manufacturing Co. Inc., of O’Fallon, Missouri (commercial refrigerators)

Manufactured In:

Slovakia and China (compressors); and United States (commercial refrigerators)

Recall number:

24-219

Source and more images: CPSC