Chamberlain Group Recalls LiftMaster myQ Garage Door Control Panels


Electronics Recalls

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Bowtie HairclipsLiftMaster myQ Garage Door Control Panel


Name of Product:

LiftMaster myQ Garage Door Control Panels

Hazard:

The control panel’s secondary entrapment protection system can fail causing the garage door to close even with an obstruction present, posing an entrapment hazard.

Remedy:

Repair

Recall Date:

February 09, 2023

Units:

About 96,400 (In addition, about 19,300 were sold in Canada)

Description:

This recall involves LiftMaster myQ garage door control panels, sold individually or with wall-mount residential jackshaft garage door openers. LiftMaster and myQ are printed on the front of the black control panels. The recalled control panels were manufactured between March 2022 and October 2022. The manufacture date, in MM/YY format, the model number and the UPC code are printed on a label located on the back of the unit. The following are the model numbers and UPC codes included in this recall:

Model Numbers UPC Codes

8500MC 012381203536

8500CMC 012381203529

8500RGDMC 012381203543

RJO20MC 012381188246

RJO20CMC 012381191277

RJO20CHMC 012381191277

889LMMC 012381203611

889RGDMC 012381203628

041A7928-3MC 012381204304

Remedy:

Consumers should immediately contact the Chamberlain Group to receive a free repair kit, including shipping. The repair kit consists of a replacement garage door control panel and installation instructions. Installation instructions can also be found at https://support.chamberlaingroup.com. Chamberlain Group is contacting all known purchasers directly.

Incidents/Injuries:

None reported in the U.S.

Sold At:

Online and in stores at The Home Depot, Lowes, Menards and other stores and distributors nationwide from March 2022 through October 2022 for about $60, when sold as an accessory, and between $500 and $700, when sold as a bundle.

Manufacturer(s):

Grupo Chamberlain S.de R.L. de C.V., of Mexico

Importer(s):

Chamberlain Group LLC, owner of the LiftMaster brand, of Oak Brook, Illinois


Manufactured In:

Mexico

Recall number:

23-725

Source and more images: CPSC

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Consumer Contact: -

Chamberlain toll-free at 833-775-1951 from 9 a.m. to 5 p.m. CT Monday through Friday, or register to participate in the recall by filling out the form online at https://support.chamberlaingroup.comwww.liftmaster.com and click Help & Support at the top of the page, or https://support.chamberlaingroup.com/s/889LMMC-041A7928-3MC-warranty-replacement for more information.

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